SITEL are a global, world leader in providing outsourced contact centre solutions. Sitel have centres in 26 countries outside of the UK with a further 8 contact centres in the UK and Ireland, Dundee, Newcastle, Sheffield and Watford to name a few, dealing with clients including Capital One, T-Mobile, Ebay, Sony, Microsoft, Nectar Card and BT.
In Sheffield where these vacancies are based, SITEL associates will be working onsite at our client address, rather than a SITEL centre. With the client in this case being Abbey.
Advisors will work directly for SITEL, on a permanent contract, however they will represent Abbey on the telephone. Abbey customers will not know that they are talking to a SITEL employee.
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