| Posted by: | Pertemps |
| View all jobs from Pertemps | |
| Address: | 33-35 Arundel Gate Sheffield S1 2PN |
| Contact Details: | 0114 279 7799 |
| Date Posted | 11th Jul 2008 |
| Reference Code: | GSPTTL |
| View Since Posting: | 18 |
| Salary: | Negotiable |
| Vacancy Location: | Rotherham |
| Full Description: | |
| Our client who is based in Rotherham are looking for a Part Time Evening Team Leader to join their well-established, thriving company. Your main responsibility will be to manage and coach a team of customer service advisors ensuring operational excellence and productivity within the team. Other duties will include: · Supporting the Duty Manager/Team Manager/Operations Manager · Providing daily feedback to your team · Providing real-time support to customer service advisors · Conducting customer service advisor interviews · Supporting your line manager on client or company related projects · Providing performance reviews and appraisals Your hours of work will be 20 – 25 hours per week between 4pm – 9pm with various shift patterns available but do include working one day at the weekend. You must have a proven track record in a customer service, sales or collections environment, people management skills and excellent communication and support skills. An NVQ Level 3 or 4 in Customer Service would be an advantage but not essential. For more information email your CV to vicky.shipp@pertemps.co.uk or call 0114 279 7799 |
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