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Part Time Evening Team Leader

Pertemps Jobs


Posted by: Pertemps
View all jobs from Pertemps
Address: 33-35 Arundel Gate
Sheffield
S1 2PN
Contact Details: 0114 279 7799
Date Posted 11th Jul 2008
Reference Code: GSPTTL
View Since Posting: 18
Salary: Negotiable
Vacancy Location: Rotherham
Full Description:
Our client who is based in Rotherham are looking for a Part Time Evening Team Leader to join their well-established, thriving company.

Your main responsibility will be to manage and coach a team of customer service advisors ensuring operational excellence and productivity within the team.

Other duties will include:

· Supporting the Duty Manager/Team Manager/Operations
Manager
· Providing daily feedback to your team
· Providing real-time support to customer service advisors
· Conducting customer service advisor interviews
· Supporting your line manager on client or company related projects
· Providing performance reviews and appraisals

Your hours of work will be 20 – 25 hours per week between 4pm – 9pm with various shift patterns available but do include working one day at the weekend.

You must have a proven track record in a customer service, sales or collections environment, people management skills and excellent communication and support skills.
An NVQ Level 3 or 4 in Customer Service would be an advantage but not essential.

For more information email your CV to vicky.shipp@pertemps.co.uk or call 0114 279 7799