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Operations Manager
This job has expired, and cannot be applied for.
- Posted By: Hays Contact Centres
- Address:
- Contact: 0114 278 7750
- Date Posted: 1st Jul 2008
- Salary: £35000 - £42000 per annum
- Location: Rotherham
- Reference Code: 1123583
- Views Since Posting: 12
- Full Description:
This is a great exciting new opportunity for an experienced contact centre professional who is looking for a challenge. At a time of massive change, this company are looking for someone to motivate and lead a team to deliver an effective and profitable operational service in both contractual and commercial agreements.
Based at either of their sites in Leeds or Rotherham, this role will encompass a variety of accountabilities and responsibilities.
Reporting to the delivery manager you will manage the cost centre and variable budgets and be responsible for circa 120 fte across a range of different industry sectors.
To be successful in this role you will need to be people focused with strong customer service/excellence/sales along with contact centre experience. You will be a great analytical thinker who is happy to make decisions and enjoys solving problems.
You need to meet the above requirements in order to be shortlisted for this role. This is a challenging and exciting time for the company, if you are passionate, focused and qualified by experience- apply now!
Working hours- flexibility will be required as they operate to 11pm during the week and also are open at weekends. This will be on a rota basis.
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