Quality Assurance Representative Jobs in Sheffield on your local Sheffield jobs site. Careers in Sheffield, local employment and work in Sheffield.
Job Search
- Admin/Clerical
- Customer Service / Call Centre
- Catering / Hospitality
- Accounting
- Retail
- IT
- Banking and Financial
- Engineering
- Education / Training
- Sales / Telemarketing
- Building and Construction
- Driving / Logistics
- Manufacture and Production
- Graduate Opportunities
- Design
- Charity / Non Profit
- Business Development
- Nursing / Social Care
- Legal
- Marketing
Quality Assurance Representative
This job has expired, and cannot be applied for.
- Posted By: Manpower UK Ltd
- Address:
- Contact: 0114 272 8845
- Date Posted: 18th Jun 2008
- Salary: TBA
- Location: Sheffield
- Reference Code:
- Views Since Posting: 6
- Full Description:
Our client is looking for an experienced Quality Assurance Representative to be based onsite. In this role you will guarantee and improve the service performance of the team. You will be transferring information and knowledge and your own expertise from your own experience throughout the team. You will be responsible for monitoring and evaluating and also providing feedback to agents on issues relating to call quality. You will be working closely with the team Manager to help achieve targets, and escalate quality issues to the Team Manager.
The skills you will need for this position are excellent customers service, ability to deliver feedback, have evidence of peer coaching skills. Excellent communication skills are essential as well as organisation and prioritising skills.
Recruiters
Advertise your job now Set up an online account and begin recruiting today
Speak to one of our specialists to improve your recruitment contact us .
