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Temporary Customer Service Advisor
This job has expired, and cannot be applied for.
- Posted By: Blue Arrow
- Address:
- Contact: 0114 2722600
- Date Posted: 12th Jun 2008
- Salary: £6.45 ph
- Location: Rotherham (S66 8LB)
- Reference Code: tcsa-roth
- Views Since Posting: 6
- Full Description:
My Client in Hellaby Industrial Estate are looking to recruit 2 Temporary Customer Service advisors for 6 months.
Full Job Spec -
Outline of Main Tasks and Responsibilities
• Assisting the Customer Services Department in all aspects of customer queries, complaints and general inquiries.
• Taking approx 70/80 inbound calls per day. Some outbound calls.
• Dealing with insurance companies and customers.
• Picking up claims and forwarding work to co-ordination.
• No Cold Calling involved.
Necessary Skills and Experience
• Must have relevant experience of working within a call centre.
• Must be an outgoing, confident communicator with a mature attitude.
• Must possess a professional polite telephone manner.
• Educated to GCSE Grade level C or equivalent in English and Maths.
• IT literate and competent in Word and Excel applications.
• Will have to complete a 20-minute literacy and numeracy test before the interview.
Hours and Salary
• Initially during training period 42.5 hours per week Monday – Friday/8am – 5pm
• Then 42.5 hours per week Monday – Friday 8:30am – 5:30pm
• £6.45 per hour
Contract
• On going temp.
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