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Part Time Help Desk Support Operator

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Posted By: Office Angels Doncaster
Address:
Contact: 01302 556789
Date Posted: 11th Jun 2008
Salary: 7677
Location: Doncaster (DN1 1QQ)
Reference Code: DCG18860
Views Since Posting: 6
Full Description:

Our client is looking for a part time help desk operator to support their customer service department.
Duties will include:-
• Updating customers on orders
• Contacting customers on status of orders
• Monitoring calls schedule for active accounts
• Managing parcel deliveries
• Preparing goods returned notes and credit requests

All work will be in line with the companies ISO9001accreditation in which you will receive full training. The ideal candidate will be confident, have a good telephone manner, have excellent communication skills and have the ability to work unaided and able to make decisions.
You must be a team player and IT literate including Outlook, Word, and Excel. The part time hours will be over 5 days Monday to Friday 19 hours in total.