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Customer Service Advisor

Thorn Baker Jobs


Posted by: Thorn Baker
View all jobs from Thorn Baker
Address: Omnia One
Queen Street
Sheffield
S1 2DU
Contact Details: 0114 2792808
Date Posted 16th May 2008
Reference Code: 10296
View Since Posting: 146
Salary: £12500 +
Vacancy Location: Sheffield
Full Description:
My client is one of the UK's leading companies for discount travel. It offers some of the best deals available for discount hotels and cheap flights.

We have fantastic opportunities for bright and enthusiastic Customer Service Advisors to join the team based in Sheffield. Working closely with other Advisors, you’ll be an integral part of the team, providing operational support in day-to-day administration, planning and co-ordination.

Responsibilities will include dealing with inbound customer enquiries, dispatch of documentation, inputting information onto computerised systems and any other ad hoc administrative duties when they arise.

Having the ability to ‘expect the unexpected’ and deal quickly and professionally when issues arise, is a very important part of the role!

You will need the flexibility and openness of approach and willingness to work as a team player; as well as an understanding of the differing operational requirements for the travel industry.

This is a fast pace environment, therefore you’ll need to be highly motivated, with the ability to communicate confidently and effectively at all levels. Excellent IT skills, attention to detail and be highly organised – is a must too!

Please send your CV's to rachael@thornbaker.co.uk