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Customer Service Advisors View Job details:
| Posted by: | Blue Arrow |
| View all jobs from Blue Arrow | |
| Address: | 31 High Street Sheffield S1 2GA |
| Contact Details: | 0114 2722600 |
| Date Posted | 16th May 2008 |
| Reference Code: | csa-roth |
| View Since Posting: | 0 |
| Salary: | £6.45 ph |
| Vacancy Location: | Rotherham S66 8LB |
| Full Description: | |
| My Client in Hellaby Industrial Estate are looking to recruit two Customer Service Advisors. This is a great opportunity for someone looking for progression. Full Job Spec - Outline of Main Tasks and Responsibilities • Assisting the Customer Services Department in all aspects of customer queries, complaints and general inquiries. • Taking approx 70/80 inbound calls per day. Some outbound calls. • Dealing with insurance companies and customers. • Picking up claims and forwarding work to co-ordination. • No Cold Calling involved. Necessary Skills and Experience • Must have relevant experience of working within a call centre. • Must be an outgoing, confident communicator with a mature attitude. • Must possess a professional polite telephone manner. • Educated to GCSE Grade level C or equivalent in English and Maths. • IT literate and competent in Word and Excel applications. • Will have to complete a 20-minute literacy and numeracy test before the interview. Hours and Salary • Initially during training period 42.5 hours per week Monday – Friday/8am – 5pm • Then 42.5 hours per week Monday – Friday 8:30am – 5:30pm • £6.45 per hour • £25 Weekly shift bonus Contract • 8 week temp to perm contract |
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