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IT Service Desk Analyst x 3
This job has expired, and cannot be applied for.
- Posted By: Sheffield Teaching Hospitals
- Address:
- Contact: 0114 2713570
- Date Posted: 14th May 2008
- Salary: £14,437 - £17,257
- Location: Sheffield (S5 7AU)
- Reference Code: 8648C
- Views Since Posting: 6
- Full Description:
Job title IT Service Desk Analyst x 3 Site Northern General Hospital
Main area Informatics Department Town Sheffield
Grade Band 3 Salary £14,437 - £17,257 p.a.
Contract type Permanent Closing 29 May 2008 17:00
Hours Full Time 37.5 hours per week
Job ref HJUK/8648C
Applications are invited from individuals with experience in a customer services environment to join the IT Service Desk Team.
The IT Service Desk provides a single point of contact for all issues relating to the support and operation of the complex and extensive IT infrastructure.
Opportunities exist for staff to develop a range of skills including technical, service management and project management skills.
Applicants must have excellent communications skills and have the ability to interpret a wide range of technical issues to both technical and non-technical personnel.
The post holder will have 6 months experience in customer service, knowledge of desktop hardware and software and be experienced in the use of Microsoft office. Responsibilities will include the logging and processing of IT incidents and service requests to agreed service levels.
Applicants should be educated to A Level/HNC Level (or equivalent) and should have completed or be working towards the completion of a relevant IT qualification. Applicants must be able to demonstrate a commitment to continuous professional development.
Excellent organisational and keyboard skills are also essential.
This post is unlikely to attract a work permit. Applications from candidates who require a permit to work in the UK may not be considered if there are a sufficient number of other suitable candidates.
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* The Trust is a No Smoking Organisation.
* We welcome applications from all sections of the community.
* Flexible working applications are invited for all posts unless indicated
For further details / informal visits contact
Marie Tutill on 0114 2266007
This post will not attract a work permit and therefore applicants must already have the right to live and work in the UK.
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