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IT Change Manager
This job has expired, and cannot be applied for.
- Posted By: A for Appointments Recruitment Agency
-
Address:
- 269 Glossop Road
- Sheffield
- S10 2HB
- Contact: 0114 2757744
- Date Posted: 26th Nov 2008
- Salary: 45000
- Location: Rotherham (Hellaby)
- Reference Code: VAC11818AMS
- Views Since Posting: 143
- Full Description:
A superb opportunity for an experienced Change Manager to join an international service company who currently operate in 112 countries and 7 offices in the UK.
Working within the framework of ITIL, this role will play a key role in the delivery of IT services to the business. You will:-
" Take ownership of all change management processes and as such, has the authority to challenge unplanned/unauthorised changes.
" Ensure that standardised methods and procedures are used for efficient and prompt handling of all changes, in order to minimise the impact of change related incidents upon service quality and improve the day to day operations of the organisation.
" View change requests with consideration to assessment of risk and business continuity. Promoting high visibility and open channels of communication in order to ensure smooth transitions during the planning and implementation of all changes.
" Provide the problem management team with relevant information on changes which have been implemented, including the configuration items affected.
The evolving demands of the business require a more customer-centric approach and Service Desk efficiency, which can respond to the changing face of the business. Inclusive of this initiative and drive is the implementation of incident, problem and change management.
This is a role which requires a strong minded objective individual with the ability to promote the growth and maturity of change and improvements within IT services, driven by best practise and use of the ITIL framework.
We are ideally seeking someone who:-
" Has a strong understanding of project and change management disciplines and methodology.
" With experience within a change management role.
" Has Prince 2 foundation
" Has ITIL foundation
" Has a successful track record in managing complex change projects
" Can effectively managing teams in the delivery of change management processes
" Can practice risk mitigation and managing multiple tasks.
" Has excellent written and verbal communication skills.
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