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CUSTOMER RELATION CO-ORDINATOR

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  • Posted By: Edwards and Pearce Professional Recruiters
  • Address:
    • 6 Albion Place
    • South Parade
    • Doncaster
    • DN1 2EG
  • Contact: 01302 815999
  • Date Posted: 28th Nov 2008
  • Salary: £18000 - £20000 per annum
  • Location: Sheffield
  • Reference Code: LW13657
  • Views Since Posting: 99
  • Full Description:

    CUSTOMER RELATION CO-ORDINATOR

    LOCATION: Sheffield

    SALARY AND BENEFITS: £18,000 - £20,000

    COMPANY INFORMATION:
    This is a great opportunity to become part of a small team working for a successful software company with benefits and full training.


    YOU MUST HAVE THE FOLLOWING:

    Experience of order processing, billing in a customer service environment
    Excellent customer service skills with experience servicing global customers
    Experience of working in a database environment, including report generation responsibilities
    High level of IT skills
    Enthusiastic, hardworking and committed
    Analytical approach
    High attention to detail
    Ability to perform in a fast paced, rapidly changing environment
    The ability to multitask in a deadline driven environment.


    IDEALLY YOU HAVE THE FOLLOWING:

    Experience with Oracle or Siebel preferred


    ROLE INFORMATION:

    The role will be to act as liaison to sales offices in different European locations by providing quality customer service and support and resolving customer issues.
    Processing software orders and verify purchase order forms in accordance with the companies policies and procedures
    Provide timely and accurate invoices, including reconciling monthly invoice summaries and ensuring a timely resolution of unpaid amounts
    Pro-actively seek ways to improve work flow including identification of better ways to provide value added customer service.
    Participate in department projects and other job related duties that may be assigned by management.


    THE RECRUITMENT CONSULTANCY

    -Edwards & Pearce are a professional recruitment consultancy
    -Established in 1998
    -Employ approx 40 staff
    -2 offices in Doncaster & Hull
    -Edwards & Pearce operates according to a strict ethical code and aims to offer both candidates and clients the highest levels of professionalism and customer service.
    -Edwards & Pearce have a strong client base incorporating large groups and SMEs across all manufacturing and service sectors, and are on the preferred supplier lists of a number of blue chip organisations.
    - Key to the success of Edwards & Pearce are its 11 specialist divisions which offer specialist consultancy advice and help in the following areas:

    - Accountancy & Finance
    -Construction
    -Design
    -Engineering & Production
    -Executive Search & Selection
    -Food sector
    -Human Resources
    -Legal
    -Office Support
    -Sales & Marketing
    -Supply Chain & Procurement

    All divisions offer unique solutions to all permanent, temporary and interim management recruitment problems. For more information or for a full summary of assignments currently being handled by Edwards & Pearce please visit our website or contact one of our offices:

    DONCASTER - Tel 01302 815999
    Edwards & Pearce House, 6 Albion Place, South Parade, Doncaster, DN1 2EG
    HULL - Tel 01482 621721.
    22 Parliament Street, Hull, HU1 2AP

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