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Customer Service Advisor
This job has expired, and cannot be applied for.
- Posted By: Proddow Mackay Solicitors
- Address:
- Contact: 0114 249 3311
- Date Posted: 2nd Oct 2008
- Salary: £12,000-£14,000 per annum
- Location: Sheffield
- Reference Code:
- Views Since Posting: 295
- Full Description:
Proddow Mackay Solicitors provides retail legal services to members of the public on a national basis and employs 180 people most of whom are based at our Sheffield office.
Currently we have a vacancy for a Customer Service Advisor in our Customer Service Team.
The main duties of this role are:
- Contacting clients over the telephone primarily but by letter if necessary
- Processing incoming paper instructions
- Inputting the necessary data on to the system
- Hitting targets set by Manager
- Providing excellent customer care
- Explaining our interest and claims system to the client
- Handling incoming post on the date of receipt
- Handling telephone queries quickly and efficiently
- Other duties within the general scope of the post may be required from time to time
Candidates should have experience of dealing with clients on the telephone and experience of working in the insurance industry would be advantageous.
Our Sheffield Head Office, PM House, has been designed to be a high quality and pleasant working environment. In addition to a competitive salary and benefits package we offer:
- free on site parking
- located less than a mile from J34 M1 and from Meadowhall
- 5 minutes walk from the nearest Supertram stop (Carbrook)
- on site canteen and relaxation area
Our normal office hours are 35 per week 9am to 5pm Monday to Friday.
To apply please email Denise Barrowclough with your CV and covering letter dbarrowclough@proddowmackay.co.uk
Also please refer to:
www.proddow-mackay.co.uk
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